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  1. Home
  2. COACH HIRE AND TOURISM
  3. INQUIRY ABOUT CUSTOMER SATISFACTION

INQUIRY ABOUT CUSTOMER SATISFACTION

Thanking you for your cooperation we are kindly asking you to fill in the following form (in order to always meet your needs).

1 - Personal Data
2 - Why did your firm choose Rampinini as a supplier?
3 - Statement about supplied services.
Request of service Excellent Good Suff. Insuff. N/A
Reachable Numbers and Time for Answers
Excellent Good Suff. Insuff. N/A
Kindness and Professionalism of Staff
Drivers and Coach Excellent Good Suff. Insuff. N/A
Reports about drivers: behaviour while driving and with customer
Excellent Good Suff. Insuff. N/A
Given imagine of our firm by staff
Excellent Good Suff. Insuff. N/A
Quality and Cleaness of Coaches
Travel Agency and Tour Operator Excellent Good Suff. Insuff. N/A
Professionalism in giving information
Excellent Good Suff. Insuff. N/A
Reports about service outside our firm (hotel, restaurants and guides)
5 - Do You have any suggestion of improving the service supplied?
Prendi visione della nostra Informativa Privacy “Indagine Soddisfazione Clienti”
CERTIFICATIONS
What has been recognized Us:
9001:2015
QUALITY CERTIFICATION
14001:2015
ENVIRONMENT
45001:2018
SECURITY AND HEALTH AT WORK
CERTIQUALITY
CERTIFICATION OF EXCELLENCE